Marine Industry Certified Dealer

Did you know that Norris Marine is a Marine Industry Certified Dealer?

Marine Industry Certified Dealership

The Marine Industry Certified Dealership Program is a voluntary process in which the dealer completes a long list of performance-enhancing requirements through a rigorous third party audit process. As a Certified Dealer, we are committed to:

  • Friendly, knowledgeable employees
  • Quality Products
  • Reliable Service
  • A Commitment to Excellence
  • A guaranteed opportunity to provide feedback and resolve issues

To become Marine Industry Certified, a dealership must demonstrate its commitment to excellence by meeting high standards in several key areas:

  • Operations
  • Facilities
  • Professional sales/service processes
  • Customer satisfaction
  • Employee training/satisfaction

Certified dealers that earn the Marine Industry Certification badge have made a commitment to succeed in a number of areas to ensure your complete satisfaction. They also pledge to abide by a Marine Industry Consumer Commitment that ensures fair and equal treatment for every single customer. Ask them to see their Consumer Bill of Rights − it’s proudly hanging in their showroom.

A new boat is an investment that will bring you and your family years of fun! You should be sure to buy it from a dealership that has invested in making sure you will enjoy every one of those years.

 

VIEW OUR CONSUMER COMMITMENT